The second-hand marketplace Members Voice Frustration Over Sizing Updates
Vinted users have been reacting angrily following a change that caused items being listed as the wrong size.
This online marketplace has revised its sizing categories for women's and children's clothes but did not contact all shoppers about the modification.
Online Platforms Backlash
Many shoppers and sellers have taken to social media stating that platform listings now display a modified sizing category versus the original listing as a result of the reclassification.
The platform stated the new system was more in line with other platforms.
It has advised users to examine their items and adjust the sizing manually if necessary, causing user dissatisfaction.
Sizing System Modifications
Previously, the sizes had both one number and one letter, like S/8 or M/10.
The revised method features a letter and a range such as S/UK 8-10.
With some products, the sizing has been recategorised - such as a large size used to be a 12 but now shows as UK 16-18.
Member Accounts
One content creator, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
Another user, from Glasgow, explained products she uploaded with size 14 tags were displaying on the service as measurements 20-22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she explained.
Necessary Adjustments
A different user, from Derby, said she had been left angered because the modification necessitated personal updates the measurements for "each individual item".
"Personally, this is quite irritating, because of my ongoing medical condition and platform income has been essential for me since losing part of my income," she stated.
Service Background
The service features exceeding 100 million users, including 18 million in the UK.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This isn't the first time that an unexpected update on the platform has faced criticism: earlier, Vinted reversed a change regarding delivery choices due to shopper criticism.
